Last updated: 15 January 2024

Terms and Conditions

Terms and conditions for London Vesta College services and website usage.

Terms and Conditions

Last updated: 15 January 2024

1. Agreement to Terms

By accessing or using the services of London Vesta College ("we", "our", or "us"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Educational Services

2.1 Programme Enrolment

  • Enrolment is subject to meeting entry requirements and availability
  • We reserve the right to cancel or modify programmes with reasonable notice
  • Programme fees and funding arrangements are specified in your learner agreement

2.2 Learner Responsibilities

As a learner, you agree to:

  • Attend scheduled sessions and complete assignments
  • Respect staff, fellow learners, and property
  • Comply with our policies and code of conduct
  • Provide accurate information during application and enrolment

2.3 Academic Standards

  • All work submitted must be your own
  • Plagiarism and cheating will result in disciplinary action
  • Appeals and complaints procedures are available in our Student Handbook

3. Apprenticeships

3.1 Tripartite Agreement

Apprenticeships involve agreements between:

  • The learner (apprentice)
  • The employer
  • London Vesta College (training provider)

3.2 Off-the-Job Training

  • Apprentices must complete 20% off-the-job training
  • Employers must provide time for this training
  • Evidence of training must be maintained

4. Fees and Payments

4.1 Programme Fees

  • Fees vary by programme and funding eligibility
  • Payment terms are specified in your learner agreement
  • Government funding may be available for eligible learners

4.2 Refund Policy

  • Refunds are provided according to our Refund Policy
  • Withdrawal must be notified in writing
  • Refund amounts depend on the timing of withdrawal

5. Intellectual Property

5.1 Our Content

All content on our website and in our materials is owned by or licensed to us, including:

  • Course materials and resources
  • Logos and branding
  • Website design and functionality

5.2 Your Content

  • You retain ownership of work you create
  • You grant us licence to use your work for assessment and quality assurance
  • We may use anonymised examples with your permission

6. Website Use

6.1 Acceptable Use

You agree not to:

  • Use our website for unlawful purposes
  • Attempt to gain unauthorised access
  • Interfere with website operation
  • Upload malicious content

6.2 User Accounts

  • You're responsible for maintaining account security
  • Don't share login credentials
  • Notify us of any unauthorised access

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in that policy.

8. Disclaimers

8.1 Educational Outcomes

While we strive for excellent outcomes:

  • We cannot guarantee employment or specific results
  • Success depends on individual effort and circumstances
  • Career support is provided but placement is not guaranteed

8.2 Website Availability

  • We aim for continuous availability but cannot guarantee it
  • We're not liable for temporary unavailability
  • We may modify or discontinue features without notice

9. Limitation of Liability

To the fullest extent permitted by law:

  • We're not liable for indirect or consequential damages
  • Our total liability is limited to fees paid by you
  • Some jurisdictions don't allow these limitations

10. Safeguarding

We are committed to safeguarding all learners:

  • We have policies to protect vulnerable individuals
  • All staff undergo appropriate checks
  • Concerns should be reported to our Designated Safeguarding Lead

11. Complaints and Appeals

We have procedures for:

  • Academic appeals
  • Complaints about services
  • Grievances

Details are in our Complaints Policy, available on request.

12. Changes to Terms

We may revise these terms at any time by updating this page. Continued use of our services after changes constitutes acceptance of the new terms.

13. Termination

We may terminate or suspend access to our services for:

  • Breach of these terms
  • Non-payment of fees
  • Misconduct or safeguarding concerns

14. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

For questions about these terms, contact us at:

London Vesta College
123 Education Street
London, EC1A 1AA
Email: hello@vestacollege.co.uk
Phone: 0207 377 0731

16. Additional Policies

These terms should be read in conjunction with our:

  • Privacy Policy
  • Cookie Policy
  • Safeguarding Policy
  • Equal Opportunities Policy
  • Complaints Procedure

All policies are available on request or via our website.