Level 3 Apprenticeship

IT Solutions Technician - Level 3

Provide technical support and IT solutions in professional environments. Learn troubleshooting, system administration, and user support while maintaining real business systems.

12-15 months
Level 3
Technology
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Apprenticeships

An IT Solutions Technician Apprenticeship is an effective way to become a IT Solutions Technician. The apprenticeship will require the dedication of 15-18 months of a learner's time, which should be considered when you apply.

An IT Solutions Technician Apprenticeship will see you working for a business, performing Solutions Technician services for them such as implementing and maintaining complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware, and applications). As well as applying a professional methodology or framework to gather and analyse requirements; design, develop, test, and implement IT solutions and provide ongoing support both directly to end users and for the underlying IT services.

You will also have dedicated days of learning at the college, being effectively taught how to be a software developer through practical work experience and through lessons provided at the college by tutors.

As an apprentice, you will be paid a competitive salary for the work you are doing.

One-to-one Support

You will have a Skills Coach (SC) and a Digital Programme Coordinator (DPC) assigned to support you throughout your apprenticeship.

DPC will contact you every other week to discuss your progress about Knowledge module training progress to check whether you are understanding the training and also discuss about your work placement opportunities to gather evidence for your Summative portfolio.

The Skill coach will work with you to develop your portfolio of evidence for End Point Assessment. He / She will support you to gather evidence for various workplace projects.

Both will support your employer (Technical line manager) to complete your Employer Reference, a document which highlights key competency and behaviours you have demonstrated for the final assessment as part of the End Point Assessment.

In every one-to-one session, we will set up an action plan with SMART targets for you to complete, so that you can progress your apprenticeship smoothly and achieve your apprenticeship as LVC planned.

Career Outcomes

Typical Job Titles
Roles you can apply for after completing this apprenticeship
IT Support TechnicianHelp Desk AnalystIT Solutions TechnicianDesktop Support Technician
Additional Benefits
  • Learn while you earn
  • No student debt
  • Real work experience
  • Professional mentorship
  • Industry-recognised qualifications

Entry Requirements

  • Age 16 or over
  • Right to work in the UK
  • Employed in a real job (not in full-time education)
  • Programme minimum 12 months with 20% off-the-job training
  • Level 2 English and Maths (can be achieved during apprenticeship)
Government Requirements Information

In practice the government applies one identical eligibility checklist to every apprenticeship, whether it sits at Level 3 or Level 4. The first 5 items above are the only requirements written into the Education & Skills Funding Agency (ESFA) funding rules and GOV UK guidance.

GCSEs, A-levels or other academic grades are not mandated by law and can be added (or waived) by individual employers and providers. A policy change will shorten the minimum programme length from 12 months to 8 months for new starts on or after 1 August 2025.

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Programme Details

Duration

12-15 months

Level

Level 3

Sector

Technology

Start Dates

Monthly intakes available

Study Mode

Up to 80% workplace learning, with up to 20% off-the-job training