Employer Solutions
Information Communications Technician - Level 3 Apprenticeship
Build comprehensive IT infrastructure capabilities with skilled ICT technicians. Ensure reliable network operations, reduce system downtime, and enable seamless communications while developing versatile technical expertise.
Unlock Rock-Solid IT Performance with an ICT Level 3 Apprentice
Strengthen your organisation with an ICT Technician who keeps your systems running smoothly, your data secure, and your workforce fully connected. Our Information and Communications Technician (ICT) Level 3 apprenticeship builds confident, capable professionals who reduce your infrastructure costs and keep downtime to a minimum—so your business can operate without disruption.
What Your ICT Technician Will Deliver
Infrastructure Operations That Keep You Running
- Reliable network installation and configuration
- Proactive server maintenance and monitoring
- Expert support for telecommunications systems
- Smooth cloud infrastructure management
- Up-to-date security implementation
- Robust backup and disaster-recovery procedures
Business Continuity You Can Depend On
- Consistently high system uptime (up to 99.9%)
- Faster issue resolution to keep your team productive
- Reduced infrastructure costs across your estate
- Seamless support for hybrid and remote working
- Stronger cybersecurity protection
- Scalable systems ready for future growth
Quantifiable Infrastructure Benefits
Operational Excellence
- Dramatically lower downtime, keeping productivity high
- Faster response and issue-resolution times for your users
- Reduced infrastructure and operational expenditure
- Fewer security incidents and greater peace of mind
Strategic Advantages for Your Organisation
- Stronger business continuity, even under pressure
- A clear technology advantage over competitors
- Fully enabled flexible and remote working models
- Less reliance on third-party vendors and contractors
Structured Skills Development (College Delivery)
Infrastructure Foundations
- Network essentials
- Server administration essentials
- Hardware diagnosis and troubleshooting
- Core security best practice
Advanced Systems
- Advanced networking, including VLANs and routing
- Cloud platform management and optimisation
- Virtualisation technologies used across modern businesses
- Monitoring tools that support proactive maintenance
Professional Practice
- Infrastructure optimisation techniques
- Capacity and growth planning
- Clear and professional documentation standards
- Practical project management skills
Government Funding Package That Saves You Money
Flexible Financial Support
- Up to £15,000 in government funding
- Up to 100% of training costs covered
- No upfront fees
Programme Benefits
- Industry-recognised certifications (CompTIA, Cisco)
- Hands-on labs and simulations for real-world readiness
- Vendor-led workshops and training sessions
- Ongoing career progression, mentoring, and support
Designed for Modern Business Challenges
Supporting Your Infrastructure Needs
- Multi-site operations
- Remote and hybrid workforce enablement
- Cloud migration and system upgrades
- Digital transformation initiatives
Ideal for a Wide Range of Sectors
- Professional services
- Manufacturing and logistics
- Financial services
- Healthcare and medical environments
Structured Learning Journey
On-the-Job Experience
- Real infrastructure project delivery
- Immediate response to live technical issues
- Day-to-day maintenance and system upkeep
- Planned upgrade and deployment support
Professional Training & Development (College – Off the Job training)
- Full preparation for industry certifications
- Complete delivery of the Level 3 ICT Standard
- Best-practice workshops from industry experts
- Exposure to emerging and leading technologies
- Vendor-specific learning pathways
Success You Can Measure
Technical Metrics
- Improved system uptime
- Faster resolution times
- Increased project-completion rates
- Achievement of recognised certifications
Business Value
- Clear and documented cost savings
- Measured reductions in downtime
- Higher user satisfaction across the organisation
- Tangible contributions to innovation and improvement
Strengthen Your IT Foundation
Our employer services team provides:
- Infrastructure Review: Assess your current IT setup
- Role Definition: Design the right ICT position
- Talent Matching: Find technically skilled candidates
- Progress Monitoring: Track skill development
Government Funding
Up to 100% of training costs covered
Skilled Workforce
Train employees to your standards
Business Growth
Improved productivity and retention
Cost Effective
Lower recruitment and training costs
Duration
12-15 months
Level
Level 3
Sector
Technology
Training Structure
Off-the-job training provided
Start Dates
Flexible starts available
Government Funding Available
Reduce training costs with government support for this apprenticeship
Maximum Funding Available
£12,000
Per apprentice
Training Costs Covered
Up to 100%
For eligible employers
Key Funding Benefits
100% funding for 16-21s
Full training costs covered
Additional incentive
£1,000 for hiring 16-18 year olds
Business support included
Account management & mentoring
Up to 100% funding for most employers
Up to a 5% employer contribution
Off-the-job training: 418 hours minimum (20% of working hours)
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